Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Shipping Locations
We deliver to locations. For international shipping, please contact our customer support for assistance.
Delivery Time
Standard Delivery: Orders are processed and delivered within 3-7 business days.
Express Delivery: Orders are processed and delivered within 1-3 business days. Additional charges apply.
Note: Delivery times may vary based on your location and unforeseen circumstances such as weather or holidays.
Shipping Charges
Shipping costs are calculated at checkout based on your location and selected shipping method. For orders above [Amount], we offer free standard shipping.
Order Tracking
Once your order is shipped, a tracking number will be provided via email. Use this number to track your package in real time.
Failed Deliveries
If a delivery attempt is unsuccessful due to incorrect information or unavailability, additional charges may apply for re-delivery.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
Eligibility for Returns
We accept returns under the following conditions:
Items must be returned within 14 days of delivery.
Items must be in their original condition, unused, and with all tags and packaging intact.
Non-Returnable Items
The following items are non-returnable:
Customized or personalized products.
Perishable goods, such as food and flowers.
Intimate or sanitary items.
Return Process
Contact Us: Reach out to our customer service at [Email Address] or [Phone Number] to initiate a return.
Pack the Item: Securely pack the item in its original packaging.
Ship the Item: Send the package to the return address provided by our team. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
Refunds will be issued to the original payment method.
Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the desired item.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
Contact Us
If you have any questions about our delivery or return policies, feel free to contact us:
Email: [support@spheremartz.com]
Phone: +44 7918 615237
Hours: Monday to Friday, 9:00 AM to 6:00 PM
Thank you for choosing Sphere Martz! We’re committed to making your shopping experience delightful.
